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Identity Management

Help Center

We're here to support you all the time

Popular Resources

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Application Help Desks

All applications that are integrated with CMS's IDM system are required to provide a Help Desk to provide direct support to their end users.

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CMS IDM User Guide

From Role Requests to MFA management and more, access the exact information you need about the IDM system with the IDM User Guide.

IDM Documentation

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Quick Reference Guides

Access quick, relevant information from our Quick Reference Guides covering Reporting, Manual Identity Proofing, and more.

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User Guides

Obtain instructions and best practices throughout the IDM System pertaining to Annual Role Certification, User IDs, and more.

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Help Desk Guides

Ensure that you're utilizing all the services the IDM Help Desk has to offer with these resourceful guides.

Frequently Asked Questions