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Popular Resources
Application Help Desks
All applications that are integrated with CMS's IDM system are required to provide a Help Desk to provide direct support to their end users.
CMS IDM User Guide
From Role Requests to MFA management and more, access the exact information you need about the IDM system with the IDM User Guide.
IDM Documentation
Quick Reference Guides
Access quick, relevant information from our Quick Reference Guides covering Reporting, Manual Identity Proofing, and more.
User Guides
Obtain instructions and best practices throughout the IDM System pertaining to Annual Role Certification, User IDs, and more.
Help Desk Guides
Ensure that you're utilizing all the services the IDM Help Desk has to offer with these resourceful guides.